DO I QUALIFY FOR FREE DELIVERY?
- Free delivery is currently available to the following countries:
For orders over 300 AED free delivery is available to:
- Bahrain, UAE, Kuwait, Oman and Saudi Arabia.
For orders over 500 AED free delivery is available to:
- Egypt, Iran, Iraq, Jordan, Lebanon and Turkey.
- For other international deliveries please see the shipping calculator below.
- Please note free delivery is subject to terms and conditions detailed below.
- Please select your country from the list below to view shipping charges.
- There may be additional charges for locations deemed an “out of service” area by the courier company. If your address is deemed to be in one of these areas, we will contact you to either have you order delivered to another address or to pay the charges requested by the courier.
ON WHICH DAYS DO YOU SHIP?
- We ship on all days except Fridays and National Holidays.
WHAT IS THE ESTIMATED DELIVERY TIME?
- Your order will be shipped once all items in the order are ready for dispatch.
- If your order contains different delivery dates and you prefer items to be dispatched as they are available please contact email@example.com and we will try our best to accommodate your request.
- For products in stock within the GCC, delivery time will be within 1-4 business days. For products warehoused outside of the GCC, delivery time will be within 7-14 business days.
- This will be indicated when selecting product size. Business days exclude Fridays and other holidays.
- All delivery times mentioned are on a best effort basis and refer to deliveries made within the United Arab Emirates. We will endeavour to keep to them as much as possible and we accept no liability for delays. Any international delivery (if applicable) times mentioned are indicative only.
DELIVERY TERMS & CONDITIONS
- Free delivery is offered after the application of any voucher, offer or other promotion.
- Free delivery applies only to locations deemed by the courier to be “within service area”
- The order level shipping charge will be visible to you when you enter the shipping address while you are checking out with your order. You will be contacted if there is any change to this.
- Shipping charges are not refundable in the case of return/cancellation of the product or the order.
- Shipping charges can be modified by TKD Lingerie at any point without prior intimation. You will be notified of any change prior to dispatch.
- On occasion, TKD Lingerie brings out various offers for our customers. Various offers could be introduced for a limited span of time that might enable free shipping of goods, subject to the fulfilment of the terms and conditions attached to the offer. TKD Lingerie reserves the right to rescind any such offers without prior notice.
CUSTOMS & DUTIES
- If you live outside the UAE, local customs or import duties maybe charged by local authorities in your country. We cannot predict, nor are liable for any additional charges including import duty, formal customs entry, taxes, levies and other charges. The recipient of the goods will receive a separate request for payment of these charges.
- We will be in touch to inform you that the order has been shipped and the courier company will then get in touch regarding your convenience for delivery.
NON-AVAILABILITY ON DELIVERY
- Our delivery partners will attempt to deliver the package twice before it is returned back to our warehouse. For delivery after this point, additional shipping charges may apply. Please provide your mobile number in the delivery address, as it will help in making a faster delivery.